Compassionate Consultancy Training


Utilising and passing on our unique compassionate style of consulting, this training course, led by our Founding Director, is aimed at equipping the freelance and in-house consultant with all they need to deliver successful and empathetic consultancy projects.

Dates: 5th and 6th September 2022
Time: 9.30am-5.30pm UK Time
Location: United House, North Road, London, N7 9DP

Who is it for?

This course is the complete introduction to consultancy for those wanting to specialise in not-for-profit and public sector consultancy it would suit:

  • Those who work in corporate consultancy who want to get into this area
  • Independent consultants who are just starting out or established consultants looking to specialise
  • Organisational leaders and managers who are facing, navigating or leading organisational change initiatives.

Course Objectives

By the end of this course you will be competent, not just in the standard management consultancy tools, frameworks and processes, but have an additional understanding of consultancy from an empathetic point of view. You will be able to skilfully analyse and assess the psychological issues that arise in an organisation and how to use your strategic vision and creativity to successfully navigate them.

Course Content

This course gives the participant a complete overview of the consultancy process, key competencies and methodologies, as well as how to navigate client relationships, especially the difficult ones.

This course introduces the participant to the most up to date theories and models of organisational design and psychology. It embeds in the participant the knowledge, skills, and mindset necessary to assist organisations through periods of change and transition.

Module 1: Skills

• Personal consultancy skills
• Traits of a compassionate consultant
• Self-esteem
• Getting work
• Commercial acumen and fees
• Proposal writing
• Strategy skills

Module 2: Relationships

• Creating good relationships
• Earning Trust
• Respect and Boundaries
• Communication
• Understanding intentions
• Dealing with difficult personality types
• Turning a conflict situation around

Module 3: Organisational development

• Types of organisation
• Forms, structures & governance
• Management
• Analysing culture
• Not for profit finance
• Full Cost Recovery
• Organisational evolution

Module 4: Organisational change and transition

• Organisational change
• Change management
• Transitions
• Transition management

Module 5: Managing anxiety and conflict

  • Organisational Anxiety
  • Triangulating
  • Over and under functioning
  • Managing personal anxiety
  • Managing organisational anxiety
  • Managing conflict

Marianne Moore, Trainer

Marianne Moore is a management consultant with two decades experience in strategy and organisational development. She has consulted for governments, charities and multilateral bodies such as UNICEF and the Council of Europe. Marianne has worked extensively in the UK, and in over 30 countries across the world. She founded her own boutique consultancy firm, Justice Studio, in 2011, and has developed a style of consulting that emphasises an appreciation and understanding of both emotional intelligence and skill-based methodologies.


This two-day course is £1,999 + VAT.

An early bird discount will be available for a limited time when the course goes live on Tuesday 5th July 2022, at £1,299 + VAT.

What do you get? 

  • Tuition from experienced consultant and consultancy business founder
  • Course handbook and consultancy templates
  • Complimentary Organisation Development book

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